Once complete, press any key to close the Contacts cleanup window.Īfter adding an email account to Outlook for Windows (Outlook 2016, 2013, 2010 versions) you may experience the following: This should be the same device as used in steps 1-3. Select the number which corresponds to the mobile device which has Teams installed, and hit return. Return to the command window and enter “1” and press return to start cleanup. Select Yes to the sign in prompt “Let this app access your info?" If you still see device contacts and duplicates, run the downloaded file to start cleanup.Įnter your personal Microsoft account email address and hit return. Turn off sync using the “ Sync my device contacts” toggle. The device contacts in Outlook will be deleted within a few hours. Open the Teams app on your mobile device.Ĭlick on your profile icon Home and navigate to Settings and People. To help fix the problem, download ContactsCleanup.exe to your Windows PC and then follow the steps below. Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This is caused by the Teams mobile app syncing your device contacts folder. Post questions, follow discussions and share your knowledge in the Community.Some users may notice duplicate contacts showing on.
To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query. You can also get support from other users in our Community forum, or get help by selecting Contact Support below:
Which browsers work with Office for the web and Office Add-ins Still need help? If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. If automatically signs you in, turn off automatic sign in.
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